Public Speaking Super Powers Podcast, Episode 78: Rosanne D’Ausilio


This episode of the Public Speaking Super Powers Podcast features Carma’s interview with Rosanne D’Ausilio, a professional speaker for more than 18 years. She is the author of several books on the topic of customer service, including Wake Up Your Call Center: Humanize Your Interaction Hub and Customer Service and The Human Experience, which she co-authored with Dr. Jon Anton.

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Podcast Highlights

Length: 11 minutes, 38 seconds

Despite falling into public speaking, Rosanne D’Ausilio has embraced it almost as a calling. In this episode, she shares her advice on how to better engage an audience.

Rosanne D’Ausilio’s Big Tip: TIP

Learn more about Rosanne D’Ausilio

About the Public Speaking Super Powers Podcast Series

Public Speaking Super Powers Mock Book CoverCarma Spence, the author of Public Speaking Super Powers, interviewed 80+ speakers as research for the book. This podcast shares those interviews so you can hear what the Featured Speakers said in their own words. This series will run twice a week, on Mondays and Wednesdays, until all interviews are posted.

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About the author

Carma Spence, is author of Public Speaking Super Powers. She is fiercely committed to guiding women to Owning their Superpowers and turning their knowledge and interests into a profitable business. She is masterful at helping her clients see what is possible for them and supporting them on the journey from where they are to where they want to be, releasing the Mind Goblins of self-doubt, self-sabotage and second-guessing that keep them stuck.

With 20+ years experience in marketing communications and public relations, natural intuitive skills and certification in using some of the most effective transformational coaching tools available, Carma’s mission and commitment is to unleash the inner power every woman entrepreneur possesses so they can boldly go out into the world, transforming the fabric of people’s lives in meaningful and positive ways.

You can find her on Facebook, Twitter, and LinkedIn. Her website is